Compliance

American Health Plan of Iowa, Inc., doing business as Iowa Health Advantage has implemented a Compliance Hotline for our Members; employees; first-tier, downstream, and related entities; and other contractors and agents. The Compliance Hotline provides a mechanism for callers to report activity related to known or suspected non-compliance with the law or Iowa Health Advantage’s Policy. All calls to the Compliance Hotline will be treated as confidential and private to the fullest extent possible. If you are not comfortable or able to make a report via the Compliance Hotline, you may send a written report by mail to:

Iowa Health Advantage
Attn: Compliance
201 Jordan Road, Suite 200
Franklin, TN 37067
Or Email: compliance@amhealthplans.com

Whether reporting by telephone or in writing, please provide as much detail as possible, including, but not limited to, names, dates, times, locations, and the specific conduct you feel may violate the law or Iowa Health Advantage Policy. No individual making a good faith report of a suspected violation shall be retaliated against. However, any individual who knowingly makes a false allegation shall be subject to disciplinary action in accordance with Iowa Health Advantage Policy.