Quality

Iowa Health Advantage is designed to meet the needs of our members and participating network providers and partners. In addition, we strive to meet the highest quality and safety standards. We follow standards developed by the National Committee for Quality Assurance (NCQA) to reach this goal.

The Iowa Health Advantage Quality Improvement (QI) Program demonstrates our mission to provide an effective, system-wide, measurable Quality Improvement plan for monitoring, evaluating and improving the quality of care and services in a cost-effective and efficient manner to our enrolled Members and participating network providers and partners.

• • Iowa Health Advantage’s mission, vision, and core values create the foundation for organizational QI.
  • Iowa Health Advantage uses quality assurance and performance improvement to make decisions and guide our day-to-day operations.
  • Iowa Health Advantage’s QI Program includes all business units of operations and administration, partners, and services.
  • Iowa Health Advantage’s QI Program is comprehensive regarding systems of care, management practices, and business practices.
  • Iowa Health Advantage’s QI Program is data-driven and is guided by our five performance improvement pillars: People, Service, Quality, Finance, and Growth and the respective business drivers in each performance improvement pillar.
  • Iowa Health Advantage’s QI Program decisions are based on data, which is collected in a systematic format in alignment with Iowa Health Advantage’s Policy